Maintenance & Repair

Is damaged equipment stalling your job? Let us help get you back up and running.

High labor costs can significantly impact your company’s budget, and idle workers on the jobsite can hurt overall profitability. To minimize downtime, we offer our Fusion customers emergency repair services to get your crew back up and running quickly. Discover how our repair program can save you money and boost your bottom line.

Repair Categories

Generators

Hydraulics

Material Lifts

Ridgid Diagnostic Cameras

Threading & Grooving

Bending & Pulling Equipment

Press Tools

Coring & Cutting Equipment

Cable Termination & Crimping

Drain Cleaning Equipment

Gas Powered Saws

Gas Small Engines

†These categories are subject to change at any time. Please check with your local CST for the most updated lists on the products we are able to service.

Brands We Service

IMPORTANT: Effective January 2022, you must have an active CST account to utilize our repair services. Contact your local CST location or sales representative to learn more about our Factory Authorized service capabilities.

Benefits

Our tool and equipment repair services offer several significant benefits for businesses and individuals. Here are some key advantages:

Cost Savings

Renting tools and equipment eliminates the need for large upfront investments, making it more affordable, especially for short-term projects.

Minimized Downtime

Quick and efficient repairs reduce downtime, ensuring that projects stay on schedule and productivity remains high.

Safety

Properly maintained and repaired equipment is safer to use, reducing the risk of accidents and injuries on the job.

Enhanced Performance

Regular maintenance and timely repairs keep tools and equipment in optimal working condition, which enhances their performance and reliability.

Environmental Benefits

Repairing and maintaining equipment reduces waste and the need for new resources, contributing to environmental sustainability.

Expertise & Quality

We use genuine parts and have the expertise to address complex issues, ensuring high-quality repairs that meet manufacturer standards.

Repair Process

Tool & Equipment Drop-Off

You can drop off your repair at any of our 14 Northern California locations. Work with the in-store sales team to complete the necessary paperwork to ensure repair accuracy and tracking.

Transfer to Repair Locations

We utilize our inter-branch logistics system to transfer your repair to one of our designated repair locations quickly and safely.

Designated Repair Locations

Our Hayward and Modesto locations maintain a deep inventory of parts for quick tool turnaround with a team of professional repair technicians to repair the industry's top brands.

Technicians Inspect Repair

Our team of trained technicians completes a thorough inspection of all tool & equipment repairs:

Mechanical Parts: All gears, spindles bearings and housings are inspected for wear and possible damage.
Cords & Plugs: All unsafe, damaged or modified stranded wire cords are replaced by a manufacture original or UL approved power cord to comply with Federal regulations.
Safety Approved: Upon completion, all tools are tested to regular operation standards to assure they have been restored back to safe operating condition.

Contact from Repair Service Writer

Following inspection, you will be contacted by our Repair Service Writer to review the status of the repair. Repairs are handled using our documented repair policies.

Transfer Back to Drop-Off Location*

Once a tool has been inspected, repaired and tested by one of our trained technicians, we'll send the repair back to the original drop-off location.

Repair Process & Pick-Up

Upon return to the drop-off location, our customer service team will promptly contact you for order processing and pick-up.

Repair Policies

Repair

Tools will be repaired if repair costs are less than the CST maximum repair cost. (An estimated 50% of the cost of a new tool).

Estimate

Upon request, an estimate will be prepared and communicated to the customer before the tool is repaired. Estimate fees are charged prior to inspection.

Warranty Policy

Our technicians will determine whether or not the tool is covered under warranty. All tools are subject to inspection and may or may not qualify for warranty.

90 Day Service Guarantee**

All CST repairs are guaranteed against defective material and workmanship for a period of 90 days from the date of repair.

Contact your local CST location or sales representative today to learn more about the products and services we offer.

*Should the customer NOT approve the costs of repair, the repair will be returned back to the customer unassembled. **This guarantee is valid only if returned to our service department for warranty repair. This guarantee does not cover parts that were not repaired by CST, damaged by overloading, misuse, accident or use of improper lubricant.